Woke up at 3:00 a.m. Left at 4:00 a.m. from South Orange County to Ontario International Airport some 60 miles northeast. While not my first choice for starting my day, it wasn't bad until I tried to use my Rapid Rewards card for Southwest at the kiosk so I could then wait in the growing security line. My trip is one I do often, up to Sacramento and back.
While my business traveller (for whom I had booked this flight online while booking my own) showed up on the screen, I didn't. No boarding pass, and growing lines at security and the counter.
I called Southwest, hoping they could hook my flight info back up to their self-check-in machines. After a long hold, no luck. Now I am down to thirty minutes and a very imposing check-in and additional security line.
I am one for following rules. However, I could not miss this flight. (All others were sold out, and I have a very important application due tomorrow in Sacramento.)
To make a long story short, I barged up front to find I am on a government watch list, and Southwest no longer offers appeal letters or any mechanism for appeal (according to the lady at the counter).
I am now on the flight, but DEL will keep you abreast of my efforts to get cleared from the TSA list. We are pulling away from the gate.